RingBack is the AI receptionist + field-ops platform built for HVAC, plumbing, and electrical businesses. We catch missed calls, qualify leads automatically, and carry every job through dispatch, field work, scope, invoice, and inventory.
Catches missed calls via voice AI or SMS text-back. Engages callers automatically, qualifies leads with natural conversation, and books appointments — 24/7.
Dispatch board + worker PWA with real-time state machine. Geotagged check-ins, staged job photos, on-call push routing, and tool transfers between crews.
Customer-approved estimates with public approval links. Draft → sent → viewed → approved → invoice. No more back-and-forth on pricing.
Auto-generate invoices from completed jobs or approved scopes. Partial-payment aware. Draft → sent → partial → paid → void. Plus purchase orders.
Track stock items, tools, and movements. Receive, consume, adjust. Full tool registry with communal hand-off system and photo proof.
Voice AI answers live, dials the owner, or sends an SMS text-back — chosen automatically by your config and available credentials.
An AI SMS conversation qualifies the lead in real time. Extracts service type, urgency, location, and availability. Flags low-confidence for human review.
Ready to book? The AI proposes a slot, creates the booking, sends confirmation, and notifies the owner instantly. Manual /new forms available for every step.
Job state machine: unassigned → scheduled → en_route → on_site → in_progress → complete. Workers use the PWA for check-ins, photos, and tool hand-offs.
Customer-facing approval link for estimates. On approval, auto-generates the invoice. Declined or void states tracked for reporting.
Job complete triggers auto-invoice generation. Inventory movements recorded. Purchase orders managed. Every dollar and part tracked.
AI conversations with confidence scoring. Off-topic or low-confidence calls get flagged for human hand-off automatically.
Never locked out of a step. Every automated action has a manual UI equivalent — from creating conversations to generating invoices.
Installable progressive web app for field crews. Large-text accessibility, staged photos, and geotagged arrive/depart events.
Reseller layer with custom branding, colors, and SMS-from identity. Platform admin provisions numbers and manages credentials.
Everything external sits behind swappable adapters. Toggle between fake providers (dev/tests) and real ones (production) at runtime.
Auto-sweep closes ghosted conversations. Missed-but-contacted leads surface in reports. Never lose a potential job again.
There is no plan and no monthly fee. RingBack runs on Jhome Tokens, and 250 land in your account the moment you sign up.
250 tokens the moment you sign up. No card, no countdown, nothing to cancel.
Top up from $5 when the free ones run out. A one-off purchase, never a subscription.
You spend only when a call is actually handled, so a quiet week costs almost nothing.
A call costs what it costs: longer calls use more than short ones, so we do not publish a flat per-call figure we would have to caveat. Jhome Tokens are prepaid digital service credits used to pay for generation inside Jhome Automation apps. They are not an investment, carry no ownership or profit rights, are non-transferable, and are not redeemable for cash.
"We used to lose 20-plus calls a week after hours — straight to a competitor. Now the AI texts every missed caller back in seconds, qualifies them, and the job's on my schedule before I've even seen my phone. Booked work is up 38% in two months."
"I'm a two-truck shop — I can't answer the phone with my hands in a drain. The AI handles the first conversation, gets the address and the problem, and books it. I let my part-time receptionist go and got my evenings back. It pays for itself ten times over."
"The dispatch board and the crew app changed how we run. My electricians check in on site, snap before-and-after photos, and the invoice practically writes itself the second a job's marked complete. No more 'did we ever bill that?' on Friday afternoons."
Join HVAC, plumbing, and electrical businesses already using RingBack to capture every lead, automate every step, and grow without growing your admin overhead.